Responsible for an assigned bank of currency and coin, services and interacts with Casino guests by performing the following duties.

Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the game rules of the particular game being played. Deals the following games: Blackjack (single deck, double deck, and six deck), Fortune Pai Gow, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold’em and Let it Ride under the direct supervision of a Table Games Floor Supervisor. Other games may be required in the future.

Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the game rules of the particular game being played. Deals the following games: Blackjack (single deck, double deck, and six deck), Fortune Pai Gow, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold’em and Let it Ride under the direct supervision of a Table Games Floor Supervisor. Other games may be required in the future.

The Player’s Club Representative (Rep) is an Excellence in Guest Service ambassador for JRCR. The mission, responsibilities and accountability of the Player’s Club Rep pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills is mandatory in this highly visible position. The Player’s Club Rep maintains the highest level of propriety in relation to company and department standards. These include honesty, integrity, ethical, loyal, personal and business traits that must be exhibited on a daily basis. Lastly, the Player’s Club Rep is expected to make decisions in time appropriate manner. These decisions impact the Players Club and JRCR in general in an effort to build loyalty to brand with each and every guest we come in contact with.

Lone Wolf Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.   Lone Wolf Restaurant & Lounge features luxury and comfort combined with approachable entrees focused on local quality ingredients and precise execution. With warm inviting colors and showcasing an open kitchen, the Lone Wolf Restaurant will feature 84 seats available in the Main Dining Room, 30 seats within the Lounge/Bar, and our outdoor Veranda has 64 available seats. Lounge menu service is available, including a full bar with many high end liquors and spirits, as well as an extensive California wine list.   Visit the following link for more information on the Lone Wolf - http://www.jacksoncasino.com/dining/lone-wolf-restaurant-lounge  

Observes employees participating in cash handling activities to detect infractions of house rules, casino policies and regulations, and all gaming and criminal laws. Observes patrons involved in gaming to detect infractions of house rules as well as to detect cheating, scanning, and fraudulent uses of casino property.

The Rancheria Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. The primary responsibilities include maintaining and securing Rancheria Reservation fixed post entry gates, off site properties, access to remote Reservation areas and dispatching calls for the appropriate personnel to these areas.

Cleans and organizes individual guestrooms and units daily, including the lobby and public facilities (such as lobby restrooms, telephone areas, the front desk, and offices) to ensure they are kept in a neat and clean condition  Responsible for implementing laundry procedures to operate the laundry department in a cost effective and efficient manner.

Under the direction of the Dispatch Supervisor, the Dispatcher is responsible for efficient telephone and radio communications.

The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.

The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.

The Licensing Officer shall be a highly skilled and organized team player with the primary responsibility of performing daily activities in the Licensing office by conducting interviews, processing, screening and assessing all applications for Gaming Licenses pursuant to Federal, State and Tribal requirements.

Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions.

Issues operating banks; receives money; processes return banks; issues Slot Jackpot payouts; processes even exchanges with Cashiers; may perform job duties of Cashier if assigned; services all casino departments by performing the following duties.

The Sales Assistant may perform a combination of cash handling/sales transactions and food preparation tasks at the General Store.

Maintains Jackson Rancheria buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to Jackson Rancheria internal and external guests.

The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned.

Provide moderate to advance level enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices support including the ability to identify, research, and resolve technical problems. Install, configure, troubleshoot, and maintain operating systems, application software, and related utilities to provide efficient and reliable system operation.

The Count Room Clerk shift is 2:45am until the end of processing each day, typically between 9:00am and 11:00am.    The Count Room Clerk counts and verifies funds from slot machines, table games and ticket redemption machines.

Under the supervision of the Slot Technician Manager, perform troubleshooting and repair of slot machines according to established departmental and company policies, procedures and goals. This responsibility encompasses guest services, team relations and profitability. The duties are performed within the framework and intent of the Company Philosophy/Mission Statement.