The Player’s Club Representative (Rep) is an Excellence in Guest Service ambassador for JRCR. The mission, responsibilities and accountability of the Player’s Club Rep pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills is mandatory in this highly visible position. The Player’s Club Rep maintains the highest level of propriety in relation to company and department standards. These include honesty, integrity, ethical, loyal, personal and business traits that must be exhibited on a daily basis. Lastly, the Player’s Club Rep is expected...

Under the supervision of the Slot Technician Manager, perform troubleshooting and repair of slot machines according to established departmental and company policies, procedures and goals. This responsibility encompasses guest services, team relations and profitability. The duties are performed within the framework and intent of the Company Philosophy/Mission Statement.

Under the direction of the Surveillance Manager, the Surveillance Technician is responsible for the installation, relocation, repair, and maintenance of networked surveillance video equipment. The Surveillance Technician is also responsible for the configuring/programming of surveillance IP based systems to include analog CCTV equipment, analog encoders, IP cameras, video recording servers, NVRs, wired and wireless alarm installations.

Responsible for clearing tables, keeping server side stations stocked and cleaned, assisting servers in providing service to guests and meeting guests’ service needs in a prompt, friendly, and professional manner.

The Sales Assistant will perform cash handling/sales transactions in the (Retail) Gift Shop. 

Responsible primarily for general maintenance and repairs to RV Park grounds, landscape and facilities. Will also perform some repairs on mechanical, electrical, irrigation, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.

The RV Park Supervisor is responsible for providing customer service to the public and staff, while overseeing staff and ensuring the efficient operation of the RV Park department. A large component of the position is soliciting groups and individuals sales to optimize profitability for the RV Park.

Provide moderate to advance level enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices support including the ability to identify, research, and resolve technical problems. Install, configure, troubleshoot, and maintain operating systems, application software, and related utilities to provide efficient and reliable system operation.

The Count Room Clerk shift is 2:45am until the end of processing each day, typically between 9:00am and 11:00am.    The Count Room Clerk counts and verifies funds from slot machines, table games and ticket redemption machines.

The Dishwashers duties consist of proper cleaning of dishes and kitchen items while maintaining the cleanliness of the dish pit area. Dishwashers will also perform food preparation duties when directed by supervisors.

Bar Backs are responsible for the stocking, maintenance and cleanliness of beverage stations, bars, lounges and equipment in accordance with company standards.

Supervises and coordinates activities of Cage Cashier Supervisors, Main Bankers, Team Member Bankers and Cage Cashiers on assigned shift. 

Supervises and coordinates activities of Main Bankers, Team Member Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned.

The Kitchen Stewards primary responsibilities include the functions of deep cleaning all kitchens on JRCR property. Kitchen Stewards will complete all daily work assigned by following the direction of their supervisory team and understanding and following the departmental policies and procedures.  

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner’s representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase.

The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.

Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.

Margaret's Cafe and Bakery Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.   Margaret’s Café and Bakery - features a traditional diner atmosphere that includes spacious seating, delicious food and a delectable Bakery that have guests coming back often for their favorites. An exceptional dining experience for the casual dining price, Margaret's Cafe serves breakfast, lunch and dinner specials, with favorites like Eggs Benedict, the Classic Single Burger and Mom's Football...

Assists employees in selecting uniforms by performing the following duties.

The Sales Assistant will perform a combination of cash handling/ register sales, food preparation, stocking and deep cleaning of all areas of the General Store to include the kitchen.