Responsible primarily for general maintenance and repairs to RV Park grounds, landscape and facilities. Will also perform some repairs on mechanical, electrical, irrigation, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.

Cleans and organizes individual guestrooms and units daily, including the lobby and public facilities (such as lobby restrooms, telephone areas, the front desk, and offices) to ensure they are kept in a neat and clean condition  Responsible for implementing laundry procedures to operate the laundry department in a cost effective and efficient manner.

Supervises and coordinates activities of Cage Cashier Supervisors, Main Bankers and Cage Cashiers on assigned shift. 

The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.

Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions.

The Casino Host is considered the sales representative for the Casino. The position is responsible for bringing new business, developing customer loyalty and generating incremental trips among premium players to Jackson Rancheria Casino Resort. The mission, responsibilities and accountability of the Casino Host pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills, including writing and phone skills is mandatory in this highly visible position.

The Main Banker records transactions in the casino computer program and processes all disbursements and receipts of monies to or from the Casino Cage and/or Vault. The Main Banker issues operating banks and processes return banks from all cash handling outlets as well as issue Slot Jackpot payouts and Table Games chip fills. Will also work as a Cage Cashier as needed.

The Rancheria Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. The primary responsibilities include maintaining and securing Rancheria Reservation fixed post entry gates, off site properties, access to remote Reservation areas and dispatching calls for the appropriate personnel to these areas.

The Promotions Specialist will work with the Promotions Manager and Marketing Systems Specialist and will be responsible for creating and executing successful promotions. They will cross train with the Marketing Systems Specialist and assist with database marketing functions.

Responsible for providing an entertaining, fun atmosphere to guests while dealing Poker games according to the rules of the game being played.

Under the direction of the Dispatch Supervisor, the Dispatcher is responsible for efficient telephone and radio communications.

The MEP Technician I assists and supports the electrical, plumbing, HVAC/mechanical teams with their day to day job functions and has the ability to perform the following duties under the supervision of the level II & III MEP Technicians, Electricians and Facilities Trades Supervisor.

The Human Resources Generalist communicates openly and clearly, has high standards of accountability and confidentiality, possesses a strong technical aptitude and is highly organized. They are responsible for completing a variety of tasks to support the daily operations of Human Resources administration, recruitment and performance management.  Their expertise will enable them to effectively partner with Jackson Rancheria management to provide guidance through the recruitment and onboarding process, provide advisement on the selection process, assist in the application of the coaching and corrective action philosophy, and support the department by offering flexibility in managed tasks, while maintaining a transparent and fair...

Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.

Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the rules of the game being played. Deals the following games: Blackjack (single deck, double deck, and six deck, Spanish 21), Pai Gow Variants, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold’em, DJ Wild & 3 Card Blitz. Other games may be required in the future. All game types have various side bets & rules that are subject to change. Poker certified Dealers will deal Poker as assigned.

Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the rules of the game being played. Deals the following games: Blackjack (single deck, double deck, and six deck, Spanish 21), Pai Gow Variants, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold’em, DJ Wild & 3 Card Blitz. Other games may be required in the future. All game types have various side bets & rules that are subject to change. Poker certified Dealers will deal Poker as assigned.

Provide 24/7 advanced to expert level support of the enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices including the ability to identify, research, and resolve technical problems.  Manage software installation and upgrades projects.  SQL supports mission-critical gaming and casino systems by providing full-stack application and database support. This role focuses on MS SQL Server scripting, stored procedure administration, performance troubleshooting. Make recommendations for improvements to current systems based on information gathered from end user surveys, trending reports, and system and application analysis.  Install, configure, troubleshoot, and maintain operating systems, application...

The Accounts Payable General Ledger Clerk is responsible for compiling, processing and maintaining Accounts Payable records.

The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned.

The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.