The Surveillance Agent plays a key role in monitoring properties owned by the Tribe. This position involves learning and applying fundamental surveillance skills, with a strong focus on observing, documenting, and reporting criminal, regulatory, and procedural activities that could negatively impact operations.  

The MEP Technician I assists and supports the electrical, plumbing, HVAC/mechanical teams with their day to day job functions and has the ability to perform the following duties under the supervision of the level II & III MEP Technicians, Electricians and Facilities Trades Supervisor.

The Human Resources Generalist communicates openly and clearly, has high standards of accountability and confidentiality, possesses a strong technical aptitude and is highly organized. They are responsible for completing a variety of tasks to support the daily operations of Human Resources administration, recruitment and performance management.  Their expertise will enable them to effectively partner with Jackson Rancheria management to provide guidance through the recruitment and onboarding process, provide advisement on the selection process, assist in the application of the coaching and corrective action philosophy, and support the department by offering flexibility in managed tasks, while maintaining a transparent and fair...

Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.

Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the rules of the game being played. Deals the following games: Blackjack (single deck, double deck, and six deck, Spanish 21), Pai Gow Variants, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold’em, DJ Wild & 3 Card Blitz. Other games may be required in the future. All game types have various side bets & rules that are subject to change. Poker certified Dealers will deal Poker as assigned.

Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the rules of the game being played. Deals the following games: Blackjack (single deck, double deck, and six deck, Spanish 21), Pai Gow Variants, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold’em, DJ Wild & 3 Card Blitz. Other games may be required in the future. All game types have various side bets & rules that are subject to change. Poker certified Dealers will deal Poker as assigned.

Provide 24/7 advanced to expert level support of the enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices including the ability to identify, research, and resolve technical problems.  Manage software installation and upgrades projects.  SQL supports mission-critical gaming and casino systems by providing full-stack application and database support. This role focuses on MS SQL Server scripting, stored procedure administration, performance troubleshooting. Make recommendations for improvements to current systems based on information gathered from end user surveys, trending reports, and system and application analysis.  Install, configure, troubleshoot, and maintain operating systems, application...

Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions.

The Finance Accountant is responsible for performing a wide range of accounting, reconciliation, compliance, and audit support functions within a regulated gaming environment.  This position plays a key role in ensuring that all financial activities are accurately recorded, reviewed, and reported, with particular emphasis on accounts payable, cash flow, payroll review, and general ledger integrity. The Finance Accountant ensures timely payment of obligations, accurate tracking of cash in and cash out, and compliance with Tribal, federal, and regulatory requirements, including Generally Accepted Accounting Principles (GAAP) and gaming regulations.

Revenue Auditors gather system reports and data and verify that all required paperwork is dropped to enable the proper recording of revenue. Ensure compliance with company policy & procedures, Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).

The Guest Service Agent will help create a positive guest experience by determining the individual needs of the RV Park guests. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the RV Park to the guest throughout all stages of the guest's contact with the RV Park. 

The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned.

The Casino Host is considered the sales representative for the Casino. The position is responsible for bringing new business, developing customer loyalty and generating incremental trips among premium players to Jackson Rancheria Casino Resort. The mission, responsibilities and accountability of the Casino Host pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills, including writing and phone skills is mandatory in this highly visible position.

The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.

The Slot Tech I is responsible for troubleshooting, repairing, and maintaining slot machines in accordance with established policies, procedures, and regulations.

Supervises and coordinates activities of Main Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned.

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner’s representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase.

The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.

The Sales Assistant will perform a combination of cash handling/ register sales, food preparation, stocking and deep cleaning of all areas of the General Store to include the kitchen.

The Revenue Accountant is responsible for the accurate accounting, reconciliation, and reporting of gaming and non-gaming revenue and related liabilities. This role supports daily operations, audit functions, and month-end close by ensuring revenue data is complete, accurate, and consistent across multiple operational and accounting systems. The Revenue Accountant plays a critical role in safeguarding assets, supporting management decision-making through financial analysis, and ensuring compliance with Tribal, federal, and gaming regulatory requirements.