Provide 24/7 advanced to expert level support of the enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices including the ability to identify, research, and resolve technical problems.  Manage software installation and upgrades projects.  SQL supports mission-critical gaming and casino systems by providing full-stack application and database support. This role focuses on MS SQL Server scripting, stored procedure administration, performance troubleshooting. Make recommendations for improvements to current systems based on information gathered from end user surveys, trending reports, and system and application analysis.  Install, configure, troubleshoot, and maintain operating systems, application...

Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions.

Cleans and organizes individual guestrooms and units daily, including the lobby and public facilities (such as lobby restrooms, telephone areas, the front desk, and offices) to ensure they are kept in a neat and clean condition  Responsible for implementing laundry procedures to operate the laundry department in a cost effective and efficient manner.

The Finance Accountant is responsible for properly performing all financial activities related to the General Ledger Accounting Department, in accordance with established policies, procedures and controls.  Maintains strict confidentiality of privileged information.

The Accounts Payable General Ledger Clerk is responsible for compiling, processing and maintaining Accounts Payable records.

Revenue Auditors gather system reports and data and verify that all required paperwork is dropped to enable the proper recording of revenue. Ensure compliance with company policy & procedures, Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).

The Guest Service Agent will help create a positive guest experience by determining the individual needs of the RV Park guests. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the RV Park to the guest throughout all stages of the guest's contact with the RV Park. 

The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned.

The Casino Host is considered the sales representative for the Casino. The position is responsible for bringing new business, developing customer loyalty and generating incremental trips among premium players to Jackson Rancheria Casino Resort. The mission, responsibilities and accountability of the Casino Host pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills, including writing and phone skills is mandatory in this highly visible position.

The Player’s Club Representative (Rep) is an Excellence in Guest Service ambassador for JRCR. The mission, responsibilities and accountability of the Player’s Club Rep pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills is mandatory in this highly visible position. The Player’s Club Rep maintains the highest level of propriety in relation to company and department standards. These include honesty, integrity, ethical, loyal, personal and business traits that must be exhibited on a daily basis. Lastly, the Player’s Club Rep is expected...

Under the supervision of the Slot Technician Manager, perform troubleshooting and repair of slot machines according to established departmental and company policies, procedures and goals. This responsibility encompasses guest services, team relations and profitability. The duties are performed within the framework and intent of the Company Philosophy/Mission Statement.

Responsible primarily for general maintenance and repairs to RV Park grounds, landscape and facilities. Will also perform some repairs on mechanical, electrical, irrigation, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.

The Main Banker records transactions in the casino computer program and processes all disbursements and receipts of monies to or from the Casino Cage and/or Vault. The Main Banker issues operating banks and processes return banks from all cash handling outlets as well as issue Slot Jackpot payouts and Table Games chip fills. Will also work as a Cage Cashier as needed.

The Dishwashers duties consist of proper cleaning of dishes and kitchen items while maintaining the cleanliness of the dish pit area. Dishwashers will also perform food preparation duties when directed by supervisors.

Supervises and coordinates activities of Cage Cashier Supervisors, Main Bankers, Team Member Bankers and Cage Cashiers on assigned shift. 

Supervises and coordinates activities of Main Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned.

The Kitchen Stewards primary responsibilities include the functions of deep cleaning all kitchens on JRCR property. Kitchen Stewards will complete all daily work assigned by following the direction of their supervisory team and understanding and following the departmental policies and procedures.  

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner’s representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase.

Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.

Assists employees in selecting uniforms by performing the following duties.