Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.

Provide 24/7 advanced to expert level support of the enterprise desktop, gaming and non-gaming applications, peripherals, networked and non-networked devices including the ability to identify, research, and resolve technical problems.  Manage software installation and upgrades projects.  SQL supports mission-critical gaming and casino systems by providing full-stack application and database support. This role focuses on MS SQL Server scripting, stored procedure administration, performance troubleshooting. Make recommendations for improvements to current systems based on information gathered from end user surveys, trending reports, and system and application analysis.  Install, configure, troubleshoot, and maintain operating systems, application...

Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions.

Cleans and organizes individual guestrooms and units daily, including the lobby and public facilities (such as lobby restrooms, telephone areas, the front desk, and offices) to ensure they are kept in a neat and clean condition  Responsible for implementing laundry procedures to operate the laundry department in a cost effective and efficient manner.

The Finance Accountant is responsible for performing a wide range of accounting, reconciliation, compliance, and audit support functions within a regulated gaming environment.  This position plays a key role in ensuring that all financial activities are accurately recorded, reviewed, and reported, with particular emphasis on accounts payable, cash flow, payroll review, and general ledger integrity. The Finance Accountant ensures timely payment of obligations, accurate tracking of cash in and cash out, and compliance with Tribal, federal, and regulatory requirements, including Generally Accepted Accounting Principles (GAAP) and gaming regulations.

The Accounts Payable General Ledger Clerk is responsible for compiling, processing and maintaining Accounts Payable records.

Revenue Auditors gather system reports and data and verify that all required paperwork is dropped to enable the proper recording of revenue. Ensure compliance with company policy & procedures, Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS).

The Guest Service Agent will help create a positive guest experience by determining the individual needs of the RV Park guests. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the RV Park to the guest throughout all stages of the guest's contact with the RV Park. 

The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned.

The Casino Host is considered the sales representative for the Casino. The position is responsible for bringing new business, developing customer loyalty and generating incremental trips among premium players to Jackson Rancheria Casino Resort. The mission, responsibilities and accountability of the Casino Host pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills, including writing and phone skills is mandatory in this highly visible position.

The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.

Under the supervision of the Slot Technician Manager, perform troubleshooting and repair of slot machines according to established departmental and company policies, procedures and goals. This responsibility encompasses guest services, team relations and profitability. The duties are performed within the framework and intent of the Company Philosophy/Mission Statement.

Supervises and coordinates activities of Main Bankers and Cage Cashiers engaged in servicing Casino customers for their assigned shift; acts as Main Banker, Team Member Banker or Cage Cashier when assigned.

The Kitchen Stewards primary responsibilities include the functions of deep cleaning all kitchens on JRCR property. Kitchen Stewards will complete all daily work assigned by following the direction of their supervisory team and understanding and following the departmental policies and procedures.  

The Associate Project Manager will assist the Director with planning, scheduling, coordination and control of the projects from inception to include all pre-construction until the project is transitioned to the Construction team. They will assist with the overall design and preconstruction process for assigned projects. For some assignments, may serve as the owner’s representative/project manager and coordinating project goals with outside contractors, vendors and consultants during the construction phase.

The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.

Margaret's Cafe and Bakery Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.   Margaret’s Café and Bakery - features a traditional diner atmosphere that includes spacious seating, delicious food and a delectable Bakery that have guests coming back often for their favorites. An exceptional dining experience for the casual dining price, Margaret's Cafe serves breakfast, lunch and dinner specials, with favorites like Eggs Benedict, the Classic Single Burger and Mom's Football...

The Sales Assistant will perform a combination of cash handling/ register sales, food preparation, stocking and deep cleaning of all areas of the General Store to include the kitchen.

The Revenue Accountant is responsible for the accurate accounting, reconciliation, and reporting of gaming and non-gaming revenue and related liabilities. This role supports daily operations, audit functions, and month-end close by ensuring revenue data is complete, accurate, and consistent across multiple operational and accounting systems. The Revenue Accountant plays a critical role in safeguarding assets, supporting management decision-making through financial analysis, and ensuring compliance with Tribal, federal, and gaming regulatory requirements.