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The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.
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The Player’s Club Representative (Rep) is an Excellence in Guest Service ambassador for JRCR. The mission, responsibilities and accountability of the Player’s Club Rep pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills is mandatory in this highly visible position. The Player’s Club Rep maintains the highest level of propriety in relation to company and department standards. These include honesty, integrity, ethical, loyal, personal and business traits that must be exhibited on a daily basis. Lastly, the Player’s Club Rep is expected...
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The Count Room Clerk shift is 2:45am until the end of processing each day, typically between 9:00am and 11:00am.
The Count Room Clerk counts and verifies funds from slot machines, table games and ticket redemption machines.
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Responsible for providing an entertaining, fun atmosphere to guests while dealing Table Games according to the rules of the game being played. Deals the following games: Blackjack (single deck, double deck, and six deck, Spanish 21), Pai Gow Variants, 6 Card Fortune Pai Gow, 3 Card Poker, 4 Card Poker, Ultimate Texas Hold’em, DJ Wild & 3 Card Blitz. Other games may be required in the future. All game types have various side bets & rules that are subject to change. Poker certified Dealers will deal Poker as assigned.
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The Surveillance Agent plays a key role in monitoring properties owned by the Tribe. This position involves learning and applying fundamental surveillance skills, with a strong focus on observing, documenting, and reporting criminal, regulatory, and procedural activities that could negatively impact operations.
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Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions.
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Qualified individual will maintain JRCR buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team member will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or...
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The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.
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The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.
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Bar Backs are responsible for the stocking, maintenance and cleanliness of beverage stations, bars, lounges and equipment in accordance with company standards.
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Responsible for clearing tables, keeping server side stations stocked and cleaned, assisting servers in providing service to guests and meeting guests’ service needs in a prompt, friendly, and professional manner.
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The Lead Cook/Cashier is responsible for achieving mastery of skills for all culinary stations within the assigned outlet. The Lead Cook/Cashier monitors preparation of all foods during an assigned shift, while ensuring the efficiency of the line and kitchen operations. Lead Cook/Cashiers are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.
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The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.
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The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned.
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The Tradesman II performs skilled carpentry and construction trades work to include fabrication, painting, upholstery and repair tasks under limited supervision from the Construction Services Supervisor and with guidance from Tradesman III.
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Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.
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Maintains Jackson Rancheria buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to Jackson Rancheria internal and external guests.
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The Safety Manager serves as Jackson Rancheria’s authority for safety, emergency preparedness, and life safety compliance. Reporting through the Tribal Gaming Agency, this position is responsible for developing, implementing, monitoring, and continuously improving comprehensive safety programs. The Safety Manager functions as a compliance professional responsible for evaluating workplace hazards, conducting inspections and audits, coordinating emergency preparedness, promoting regulatory compliance, and recommending corrective actions that reduce organizational risk while protecting employees, guests, vendors, the Tribe, and property. This...
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Lone Wolf Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.
Lone Wolf Restaurant & Lounge features luxury and comfort combined with approachable entrees focused on local quality ingredients and precise execution. With warm inviting colors and showcasing an open kitchen, the Lone Wolf Restaurant will feature 84 seats available in the Main Dining Room, 30 seats within the Lounge/Bar, and our outdoor Veranda has 64 available seats. Lounge menu service is available, including a...
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The Electrician installs, repairs, troubleshoots and performs preventive maintenance on, including but not limited to, indoor lighting systems, electrical systems and apparatus, main power distribution systems and panel boards, outdoor facility lighting, construction projects, kitchen equipment and HVAC systems. Responds to emergency power failures and emergency back-up systems. Monitors and tests various electrical systems.