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The Safety Manager serves as Jackson Rancheria’s authority for safety, emergency preparedness, and life safety compliance. Reporting through the Tribal Gaming Agency, this position is responsible for developing, implementing, monitoring, and continuously improving comprehensive safety programs. The Safety Manager functions as a compliance professional responsible for evaluating workplace hazards, conducting inspections and audits, coordinating emergency preparedness, promoting regulatory compliance, and recommending corrective actions that reduce organizational risk while protecting employees, guests, vendors, the Tribe, and property. This...
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A performance of all functions necessary to provide pleasant, prompt and efficient beverage service to our guests.
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The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.
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The Electrician installs, repairs, troubleshoots and performs preventive maintenance on, including but not limited to, indoor lighting systems, electrical systems and apparatus, main power distribution systems and panel boards, outdoor facility lighting, construction projects, kitchen equipment and HVAC systems. Responds to emergency power failures and emergency back-up systems. Monitors and tests various electrical systems.
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Responsible for an assigned bank of currency and coin, services and interacts with Casino guests by performing the following duties.
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Responsible for clearing tables, keeping server side stations stocked and cleaned, assisting servers in providing service to guests and meeting guests’ service needs in a prompt, friendly, and professional manner.
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Maintains Jackson Rancheria buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to Jackson Rancheria internal and external guests.
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Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions.
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The Cashier/Host is responsible for providing pleasant, prompt and efficient guest service while seating guests in restaurants, taking and preparing orders, and processing payment transactions.
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The Main Banker records transactions in the casino computer program and processes all disbursements and receipts of monies to or from the Casino Cage and/or Vault. The Main Banker issues operating banks and processes return banks from all cash handling outlets as well as issue Slot Jackpot payouts and Table Games chip fills. Will also work as a Cage Cashier as needed.
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Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.
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The Kitchen Stewards primary responsibilities include the functions of deep cleaning all kitchens on JRCR property. Kitchen Stewards will complete all daily work assigned by following the direction of their supervisory team and understanding and following the departmental policies and procedures.
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The Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. Under direction from the Security Shift Supervisor and Shift Manager performs the following essential duties and other duties as assigned.
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Lone Wolf Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.
Lone Wolf Restaurant & Lounge features luxury and comfort combined with approachable entrees focused on local quality ingredients and precise execution. With warm inviting colors and showcasing an open kitchen, the Lone Wolf Restaurant will feature 84 seats available in the Main Dining Room, 30 seats within the Lounge/Bar, and our outdoor Veranda has 64 available seats. Lounge menu service is available, including a...
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The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.
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The Player’s Club Representative (Rep) is an Excellence in Guest Service ambassador for JRCR. The mission, responsibilities and accountability of the Player’s Club Rep pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills is mandatory in this highly visible position. The Player’s Club Rep maintains the highest level of propriety in relation to company and department standards. These include honesty, integrity, ethical, loyal, personal and business traits that must be exhibited on a daily basis. Lastly, the Player’s Club Rep is expected...
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Provide 24/7 oversight, implementation, analysis, and support of the Jackson Rancheria IT Security Program. Ensure and uphold the Defense-in-Depth (DiD) strategy in protecting the confidentiality, integrity, availability and the adherence to regulation compliance. This includes technical safeguards, security analysis, and enforcing policies and procedures. Implement and design security safeguards to mitigate and respond to security risks and security breach. Plan and coordinate security rules and access authorization with IT management. Configure, maintain, and audit regularly user access controls and accounts. Monitor security events and provide lead incident handling role.
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Qualified individual will maintain JRCR buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team member will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or...
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The Rancheria Security Officer is responsible for understanding and complying with Company and Security department policies and procedures. The primary responsibilities include maintaining and securing Rancheria Reservation fixed post entry gates, off site properties, access to remote Reservation areas and dispatching calls for the appropriate personnel to these areas.
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The MEP Technician III is a senior-level role responsible for advanced troubleshooting, repair, and system oversight. This position can perform higher complexity mechanical, electrical, and plumbing work.