Cleans and organizes individual guestrooms and units daily, including the lobby and public facilities (such as lobby restrooms, telephone areas, the front desk, and offices) to ensure they are kept in a neat and clean condition  Responsible for implementing laundry procedures to operate the laundry department in a cost effective and efficient manner.

The Guest Service Agent will help create a positive guest experience by determining the individual needs of our guests and matching it with relevant Jackson Rancheria products and services. This is done by the top-quality handling of telephone calls, answering questions about the Jackson Rancheria, booking reservations, processing payments, mailing documents and various other daily office duties. The Guest Service Agent represents the Hotel to the guest throughout all stages of the guest's contact with the hotel.

The Casino Host is considered the sales representative for the Casino. The position is responsible for bringing new business, developing customer loyalty and generating incremental trips among premium players to Jackson Rancheria Casino Resort. The mission, responsibilities and accountability of the Casino Host pertain to professionalism, positive/friendly interaction and compatibility with external/internal guests at all times. Competency in relation to verbal and non-verbal communication skills, including writing and phone skills is mandatory in this highly visible position.

The Dishwashers duties consist of proper cleaning of dishes and kitchen items while maintaining the cleanliness of the dish pit area. Dishwashers will also perform food preparation duties when directed by supervisors.

Bar Backs are responsible for the stocking, maintenance and cleanliness of beverage stations, bars, lounges and equipment in accordance with company standards.

Under direct supervision of the Executive Chef, Sous Chef, and/or Food Service Manager, production of all food necessary for the menu and any special functions. Oversees the daily operations of the food outlets to ensure production, conduct, presentation, cleanliness, and service standards are met.

Qualified individual will maintain JRCH buildings and surrounding facilities in an orderly condition by performing the following duties while providing customer service to JRCH internal and external guests. Casino Facilities team members will complete all daily work assigned by following the direction of the supervision team and understanding and following the departmental policies and procedures. This will be achieved by arriving at the assigned work area prepared to begin the assigned shift on time and with all necessary tools and information. The Casino Facilities team member will acknowledge that communication is the responsibility of both the management team and themselves and therefore will communicate to management on a daily basis any needs or questions.

The Main Banker records transactions in the casino computer program and processes all disbursements and receipts of monies to or from the Casino Cage and/or Vault. The Main Banker issues operating banks and processes return banks from all cash handling outlets as well as issue Slot Jackpot payouts and Table Games chip fills. Will also work as a Cage Cashier as needed.

Responsible for clearing tables, keeping server side stations stocked and cleaned, assisting servers in providing service to guests and meeting guests’ service needs in a prompt, friendly, and professional manner.

The Revenue Accountant is responsible for properly performing all accounting activities related to the Revenue Audit Department, in accordance with established policies, procedures and controls.  Maintains strict confidentiality of privileged information.

The Sales Assistant will perform a combination of cash handling/ register sales, food preparation, stocking and deep cleaning of all areas of the General Store to include the kitchen.

The IT Network Engineer provides 24/7 support for the enterprise networking infrastructure, including Cisco switches, routers, and firewalls. Establish and maintain IT and digital communication infrastructure, including wireless or LAN networks. Monitors network performance to ensure system availability and reliability. Installation, configuration, and administration of various devices and services, including routers, switches, firewalls, load balancers, VPN, and WiFi. Possesses basic knowledge of a Microsoft enterprise environment (Active Directory, DNS, DHCP, Exchange, Windows servers, SQL servers, IIS, and other Microsoft products), networking, IT security, storage, VMware, data center technologies, and enterprise-level applications.

Cooks are responsible for achieving all standards for basic food preparation, cooking and presentation of menu items. Cooks are assigned to a primary outlet but may be required to assist in other outlets when needed or at special events.

Perform installation, repair and maintenance of locks, door closures, panic hardware systems and electronic access and locking systems; reset combinations and adjust locks, including coding, key cutting and duplication. Assist with record input, maintenance as well as inventory control.