Jackson Rancheria

Tech I, Slot

Job Locations US-CA-Jackson
Posted Date 1 month ago(12/24/2025 2:16 PM)
ID
2025-8434
Category
Floor Operations
Minimum Salary Range
USD $23.00/Hr.
Maximum Salary Range
USD $29.90/Hr.
Shift
All
Type
Full-Time

Overview

The Slot Tech I is responsible for troubleshooting, repairing, and maintaining slot machines in accordance with established policies, procedures, and regulations.

Responsibilities

  • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
  • Prepare games for operation, including optioning, software and parts compatibility checks, installation, preventative maintenance, and functional testing.
  • Troubleshoot and repair game malfunctions to the modular level using diagnostic tools and approved replacement parts.
  • Assist Slot personnel when called for machine malfunction, to verify jackpots when required per regulations and assist in resolving guest disputes related to gaming machines.
  • Assist with installation of gaming hardware and software.
  • Maintain equipment and personal tools required for the position.
  • Maintain working knowledge of multiple vendors’ product lines.
  • Remain current on all compliance requirements.
  • Stay informed of procedure and policy changes.
  • Communicate parts usage and inventory needs to appropriate personnel.
  • Submit Action Requests for known product deficiencies and keep management informed of recurring issues, trends, and concerns.
  • Respond to radio and phone service calls while providing excellent guest service.
  • Read, understand, and follow manuals and documentation related to game and equipment installation, configuration, and settings.
  • Perform fill and drop functions for Ticket Redemption and Jackpot machines.

Qualifications

EDUCATION and/or EXPERIENCE

  • One to two years related experience with network technologies such as ethernet; pc hardware and software troubleshooting; working with AC/DC electrical components and/or training preferred.

 

Pay range: $23.00 - $29.90 per hour

 

*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.
 

This is not a smoke free workplace.  Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.

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