Jackson Rancheria Casino Resort

  • Attendant, Gas/Assistant, Sales Dual Rate

    Job Locations US-CA-Jackson
    Posted Date 2 weeks ago(10/5/2018 2:51 PM)
    Minimum Salary Range
    USD $11.54/Hr.
    Maximum Salary Range
    USD $15.00/Hr.
    Regular Full-Time
  • Overview

    The Gas Attendant performs duties associated with attending to and maintaining the “gas islands” and all outside areas of the General Store. This includes assisting RV and car wash customers, giving directions and restocking supplies and cleaning both outside and inside the Store.


    The Sales Assistant will perform cash handling/sales transactions in the General Store.


    Gas Attendant

    • Ensure that each guest receives outstanding service by creating a friendly environment and following Jackson Rancheria Guest Service Guidelines.
    • Duties at and around the “Gas islands” include sweeping, cleaning pumps, emptying garbage, refilling supplies, cleaning automotive chemical spills and directing traffic.
    • Provide service to guests when requested at the gas pumps to include walking in payments to the cashiers.
    • Assist guests at the RV and car wash.
    • Maintain a positive and professional attitude as well as a professional appearance at all times.
    • Receive guest complaints in a professional, courteous manner that is consistent with established General Store policies and procedures.
    • Execution of any promotional activities as directed by management.
    • Compliance to applicable laws and regulations governing the operation of gas pumps and sales of gasoline.
    • May perform certain duties inside the General Store, to include restocking, merchandising and cleaning of product and product displays as well as cleaning store equipment, wares, fixtures, bathrooms, and floors.

    Sales Assistant

    • Interacting with guests, co-workers and JRCR employees in a professional, friendly and ethical manner.
    • Perform a wide range of duties as needed or requested by the Supervisor/Manager/Director (Mgmt).  Comply with established written policies and procedures.
    • Maintain a positive and professional attitude as well as a professional appearance at all times.
    • Handle guest complaints or transgressions in a professional, courteous manner that is consistent with policies and procedures.
    • Execution of promotional activities for the company as directed by Mgmt.
    • Operation of POS/cash registers, associated sales and verification machines, and resultant cash handling.
    • Maintenance of product displays and merchandise by sweeping, dusting, cleaning, organizing, rotating and restocking daily so that products are fresh, safe and appealing.   
    • Compliance with all laws and regulations governing the sale of alcohol, cigarettes, gasoline and other products as instructed.
    • Thoroughly understands and adheres to proper credit and cash-handling policies and procedures.
    • Make recommendations to increase productivity, lower costs, boost sales, improve guest and/or employee satisfaction, and any other suggestions that might improve Outlet appearance, quality, safety and/or profitability.
    • Attend meetings, seminars and classes as required by Mgmt. for business and self improvement. Attends department meetings.
    • Reports any unusual occurrences or requests to Mgmt.
    • Knows all safety and emergency procedures and is aware of accident prevention policies.
    • Other duties may be assigned.


    Gas Attendant

    • No experience is required, though previous experience in a guest service related position would be preferred.

    Sales Assistant

    • Experience in retail sales is desired.
    *Graveyard Shift receives $1.00/hr differential.


    This is not a smoke free workplace.  Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment


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